Failure to provide service

On 26 March 2022 I transferred an amount from Call Account to Current acc. It showed the amount out but not in Current acc. I rushed to the bank to get info. After 30 minutes the bank closed and I waited another 30 minutes inside. I left. I tried to call the emergency line ***and they said not in service now. Next day it appeared in credit card. On 10, 11, 15 and 22 March I sent a mail to the bank to find info. No response. this morning I wanted to check my account and after putting in username and pass word it told me there is a service problem. Again I tried above number with no Luck! That is unacceptable, I tried the ***** line?