GM
Given M
1 reviews | Active since Jun 2024
03 Jun 2024, 18:09
Failure to process in my claim!
In 2021 I opened a funeral policy with Standard Bank, which I knew to be active till now. I had to claim on the 21st of May 2024 after I had just lost my father and was told my policy hadn't reached the 6 months waiting period. Can you explain to me how that is possible from 2021. I need you guys to deal with this accordingly and fix it before I resort to legal measures.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
04 Jun 2024, 07:02Dear Given
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jun 2024, 07:02
Official
Dear Given
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for feedback from our team.
Kindest regards
Standard Bank Hello Peter Team
***