KM
Khanyisa M
1 reviews | Active since May 2013
01 Dec 2022, 08:18
Failure to meet requirements
On the 3rd of November 2022, I sent a signed request to the transactional banker to have the debit orders for my VAF, Home Loan and funeral plan be switched to my Nedbank account and to have my current account closed. Not only did this process take excruciatingly long but the funeral plan debit order wasn’t switched. I’ve received a mail informing me that the funeral plan has been cancelled.
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Standard Bank's replyOfficial
01 Dec 2022, 09:03Good day Khanyisa
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply01 Dec 2022, 09:03
Official
Good day Khanyisa
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***