FAILURE TO CONFIRM TRANSACTION

I attempted to book flights on Standard Bank UCount FLight Mall. I followed directions on the screen.<br> Part of my payment would be UCount points I have earned, and part of payment would be per Credit Card.<br> After completing the whole process, waiting for final verification, the message came up that the transaction time was up. I must start again.<br> I tried, but discovered that my accumulated UCount points were gone, balance 0 (zero).<br> Now I am in a difficult position due to their system.<br> 1 - Do I perhaps have flights booked and paid, as the 0 points indicate payment or part payment had taken place.<br> 2 - Do I start again, book and pay the full amount, only to discover I now have two tickets in every direction.<br> 3 - Do I wait for tomorrow, and a further 24 hours as their contact page indicate, and then PAY MORE DUE TO THE DELAY caused by their system.<br> I feel the company, Standard Bank, or the UCount section should not give me a message that they will come back to me within 24 hours from tomorrow morning. This is absurd where that will cost me money that was not necessary.<br> <br>