WH
Willem H
1 reviews | Active since Mar 2009
11 Dec 2020, 22:32
Failure to comply with a simple request to pay the credit on the account to me.
Failure to comply with a simple request to pay the credit on the account to me. I have sent the required documents 3 times, i.e. proof of my bank account. When I query what's taking so long I then get the message but you have not attached anything, they never look at what was sent before.
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Replies (1)
Standard Bank's replyOfficial
24 Dec 2020, 18:15Good day Willem,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Standard Bank's reply24 Dec 2020, 18:15
Official
Good day Willem,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
Kindly note that an email requesting for further details has been sent to you, we await your response.
Kind regards,
Complaint Resolution Centre.