nM
ntwanano M

1 reviews | Active since Sept 2015

24 Feb 2021, 15:27

Failure to appoint cancellation attorney 3 years and counting

It is been 3 years and up to date we are unable to register the Late Estate property that was fully paid. We have sent several emails but to no help. I really do not understand why I should tell a person how to do their job. Phone calls, emails, complaints but clearly no progress at all. It is exhausting to send emails everyday to beg a person to do their job.

0
Replies (3)
Standard Bank
Standard Bank's reply25 Feb 2021, 03:48
Official
Dear Ntwanano Joy, 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards, 
Complaint Resolution Centre
 ********** 
********** (fax)
 *********** 
nM
ntwanano M's update08 Apr 2021, 14:04
Reviewer Update
I received a call once and the Lady said she will call back but have not done so, i'ts been a month still nothing is happening and I am not getting any help. All they have to do is to send me the letter that is needed by Deeds Office or appoint cancelation attorney but they do not want to do that.
nM
ntwanano M's update20 Apr 2021, 20:22
Reviewer Update
I have not received any feedback regarding the account. It seems as if no one is able to help. I have emailed countless emails but nothing. I will no option but to seek Legal help