Failing to take responsebility/admitting fault

<p>Standard Bank did not close my credit card properly on their side and then decided to put my name on Trans Union as I am a bad payer! After being transferred from person to person, and after going to to a branch(and the Standard Bank employee was also transferred from person to person) my account was reversed and the Standard Bank Employee admitted the fault WAS on THEIR side.</p> <p>I asked for this in writting to give to Trans Union to where I was told that they cant do that, they can only send a substandard letter stating that the account has been resolved!!</p> <p> </p> <p>This is absolute ******* as it has played a negetive impact on me purchasing a vehicle!!!</p> <p>I have now opened an account with FNB and will be closing my Standard bank account!</p> <p>My wifes accound will also be closed and she has also opened an FNB account!</p> <p> </p> <p>Thanks Standard Bank For being ***ards and giving us **** service after 10 plus years with you!!</p> <p>Lessons learnt!</p>