Failing to comply with Banking Laws

<p>I have an ongoing dispute with Standard Bank Home Loans department witch they fail to resolve so I have requested that they log an official complaint with the FSB. I have now requested several times for the complaint number with the FSB and who the Key Person handling the complaint is and when will the Key Person contact me?</p> <p>If not, why not and when do you intend to log my complaint with the FSB? Why the negligence if not logged and who it the representative who are responsible? When was the last time you have been audited and who audit your complaints?</p> <p>By failing to log the complaint and provide me with the details requested they are ignoring the Banking laws.</p> <p>I have even gone so far as to mail the CEO’s of Standard Bank Mr. Sim Tshabalala and Mr. Ben Kruger a week ago. Due to the mail I have been contacted by an employee giving me the standard Standard bank lies. Apologising for the inconvenience and that they will ensure that the matter is looked into. Yet once again this is where it stops.</p> <p>Is this really a Bank you want to intrust with your money?</p> <p> </p>