1 reviews | Active since Jun 2017
Failing to close my bank account.
I requested to cancel my standard bank account a few months ago. I filled in the forms and was paid the surplus funds that were in the account. I was told that it would be completed within a day afterwards. Now I getting statements to tell me my account is in arrears for over R300. How is this possible? Poor service from a bank. I want this matter resolved a.s.a.p.
Dear Dominic Chinnian
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Dominic Chinnian
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***