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Mbalenhle G

1 reviews | Active since Apr 2021

29 Mar 2023, 11:19

Failing internet payment

I have been sending countless emails to standard bank with no response. I have been trying to make internet payments but failing. Been trying to get help with no luck

0
Replies (4)
Standard Bank
Standard Bank's reply29 Mar 2023, 11:27
Official
Deaf Mbalenhle

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply30 Mar 2023, 12:08
Official
Dear Mbalenhle 

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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MG
Mbalenhle G's update30 Mar 2023, 12:19
Reviewer Update
I received help from Thabisile Nxumalo. She was able to solve my matter in no time, Thank you so much
Standard Bank
Standard Bank's reply30 Mar 2023, 12:48
Official
Dear Mbalenhle, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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