TM
Thabile M
1 reviews | Active since Jul 2023
05 Sept 2023, 15:13
Failing customers
My account has been functioning so well with no hassles or whatsoever, all of a sudden I'm getting blocked. No reason as to why the account is blocked and knowing standard bank they communicate when doing something but now my account gets blocked without a reason or a notice. Worse I receive an SMS telling me to deposit money on my puresave account or they will close it, how the f**k am I supposed to do that whilst my money is being held.?? I need my account opened and functioning again I've got a baby to prepare for!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Sept 2023, 15:16Dear Thabile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply05 Sept 2023, 15:16
Official
Dear Thabile
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
12 Sept 2023, 13:31Dear Thabile
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply12 Sept 2023, 13:31
Official
Dear Thabile
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team ***