LJ
Lusanda J

1 reviews | Active since Jul 2015

11 May 2021, 16:44

Failed to update credit bureau

You have failed to update credit bureau on the settlement of my credit card. The last update was in February!!! I requested this to be done upon settled but clearly not processed. Urgently update my record as you lack of updating this matter has resulted in a decline in my credit score

0
Replies (1)
Standard Bank
Standard Bank's reply12 May 2021, 00:41
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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