1 reviews | Active since Aug 2017

13 Aug 2017, 20:59

Failed to update & close my account

<p>I did a credit check with Compuscan, Experian and Transunion in August 2017. My credit reports reflects the account as opened and in arrears whilst it has been settled and paid off early 2017. This negatively impacts my credit score/report and I need the information to be updated accordingly.</p>

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Replies (2)
Standard Bank
Standard Bank's reply14 Aug 2017, 09:42
Official

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply15 Aug 2017, 10:22
Official

Thank you for allowing us the opportunity to look into your matter.

As per our discussion today 15 August 2017, I trust you are comfortable with the outcome.

We appreciate your patience and understanding.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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