Failed to link Credit Card to online banking

On 25 April 2015 I collected my new Cheque & Credit card from the Standard Bank Blue Route Branch,<br> I asked the consultant to link my Credit card to my Internet Banking profile, after he tried he informed me that there seemed to be an issue with being able to link my Credit Card to my Internet Banking profile but he will escalate this to Standard Banks IT department. That was a month ago.<br> <br> After numerous phone Calls and Emails to the staff My card was still not linked. Last Week Monday 18 May i called Standard Banks Customer Complaints department and i was assured that my issue will be resolved in 1 - 5 Days, IT IS STILL NOT RESOLVED NOR HAVE I RECEIVED ANY FEEDBACK.<br> <br> My reference number for that call is ***.<br> <br> How is it that something takes over a month to get resolved with absolutely no valuable feedback except its been escalated with our IT Department!<br> This is just ridiculous.<br> <br> <br> <br> <br> <br> <br>