1 reviews | Active since Jan 2013
Failed to Help in ***** Case
Hi,<br> <br> What happened with me was that a company called MSI/Instastocx/Cer*****y Technologies/ Investa / Sharetrackers(they change their name every 6 months) **********ly charged my credit card with an amount of R19 950.00 which I did NOT agree to. This company has been known to de***** many people over the years.<br> <br> After I saw the charge I immediately contacted Std Bank to inform them that I did not agree to the charge nor did I accept any product from the vendor and that I would like Std Bank to chargeback the amount. Std Bank informed me that they know about this company(the company has de*****ed other individuals before) and that I should fill out a dispute form after the amount has come off my credit card. <br> <br> After a period of 21 days, Standard Bank informed me that the complaint was resolved and then a few days later I saw the ****** money returned to my account. <br> A few days after, the amount was again charged out of the account. <br> <br> I enquired with Std Bank about this and they informed me that they had to give the money back to the merchant because the merchant provided proof that I signed a document. <br> <br> Standard Bank knows this company de*****s people and cant help?
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
