Facebook Page quite useless

<p>For a bank with superior security your customer service is ****ty!</p> <p>I requested some information on your Facebook page about a salary switching form, I filled in a similar form when switching my salary account from Std Bank to FNB, Now I'd like to switch back to Std bank but I'm getting nowhwere.</p> <p>I'll ask the same question I asked on your FB page, " How do I instruct the bank to initiate the salary switching process with my employer?</p> <p> </p> <p>My debit orders already go off from my standard bank.</p> <p> </p> <p>How do I proceed? whomever responded to my face book query still hasnt given feedback as to what I need to do from my end.</p> <p> </p> <p>The last time I had a problem with standard bank, I ended up having to refer the matter to the banking Ombud.</p> <p> </p>