wN
wayne N

1 reviews | Active since Nov 2021

23 Nov 2023, 17:16

*****

Its a shame that the people working in the branshes are so polite and willng to help there costomers and when you look verder at the servese you get get from the bank is all gist emty promeses. After waiting in tension for three moths to get my money back, after they told me i am getting it back since day one. A case that wase sepose to take four to six weeks i got the email yester day after i needed to ask them firts wats going on that they sead i am not getting the money, it looks like they gist work on emty promesis and falls hope for the customers. This is the most problems i ever had with a bank

0
Replies (3)
Standard Bank
Standard Bank's reply23 Nov 2023, 17:24
Official
Dear Wayne 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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wN
wayne N's update23 Nov 2023, 18:00
Reviewer Update
Thank hope we can resolve this problem as qwik as posebile
Standard Bank
Standard Bank's reply23 Nov 2023, 18:01
Official
Dear Wayne

Our team will be in touch 

Have a great evening.

Kindest regards
Standard Bank Hello Peter Team 
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