kM
khosi M

1 reviews | Active since Jan 2019

26 Nov 2022, 11:37

Extremely unsatisfactory client Standard Bank SA

I have been trying to get hold of Standard bank now for the whole week, more than 30 minutes waiting time calling from abroad. My personal details are captured incorrectly by this bank and as results I unable to make any transactions. I have been a client for more than 15 years this is unacceptable.

0
Replies (3)
Standard Bank
Standard Bank's reply26 Nov 2022, 11:58
Official
Good Day Khosi

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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kM
khosi M's update24 Jan 2023, 14:18
Reviewer Update
I was assisted very well, thanks 😊
Standard Bank
Standard Bank's reply24 Jan 2023, 14:25
Official
Good day Khosi

Thank you for taking the time to rate us positively and give us such excellent feedback. 

We truly appreciate it. Have a lovely day further! 

Kindest regards

Standard Bank Social Media Team 
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