oN
olivia N
1 reviews | Active since Jan 2016
07 Jan 2026, 09:33
Extremely unhappy
I'm so damn tired of your useless team. I've settled the damn thing how hard can it be to close a damn ****ing account. Now I must call the retention team to close an account when one idiot told me to I need to chat to them once the money clears, not I must call. I sent an email no acknowledgment of the email. I swear it was easier to open the damn thing than it is to close it
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Jan 2026, 09:50Dear Olivia,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Jan 2026, 09:50
Official
Dear Olivia,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Jan 2026, 15:25Dear Olivia,
Thank you for taking our call.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Jan 2026, 15:25
Official
Dear Olivia,
Thank you for taking our call.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***