MS
Mathapelo S
1 reviews | Active since Mar 2017
02 Aug 2024, 15:10
Extremely slow service
The service is extremely slow. There is over 10 people on the queue and only 1 teller, over 6 people waiting for a consultant and the staff is just chit chatting, walking around with no care in the world and no sense of urgency.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
02 Aug 2024, 15:33Hi Mathapelo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply02 Aug 2024, 15:33
Official
Hi Mathapelo
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's replyOfficial
05 Aug 2024, 15:30Hi Mathapelo
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply05 Aug 2024, 15:30
Official
Hi Mathapelo
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. We are grateful that you gave us the chance to make your time with us enjoyable. We are delighted we could help, and our staff has reassured us that the issue has been handled to your satisfaction.
Should you need any further assistance, we’re always here to help.
Kindest regards, Standard Bank Hello Peter Team***