Extremely rude agent

<p>An agent by the name of chelayne Platjies is the rudest call centre agent i ever came across. He called me to enquire why i did not make payment on my Credit card. He did not even want to listen n the fact that i made payment and my account has an exsisting fixed payment arrangement. He accused me of all sorts of things and did not allow me to speak. He did not even read my profile correctly to atleast have facts</p> <p> </p> <p>I want standard bank to listen to the recoding and discipline him. His collegue Chatel was very professional and spoke to me well, that the level of service we expect - professional well trainined people</p>