WS
Werner S

1 reviews | Active since Jul 2018

20 Jun 2019, 14:59

Extremely poor service with regards to Home Loans

I am trying to sell half my house, I have notified Standard Bank of bond cancellation at the start of March. I have waited the 90 days to avoid penalties. My attorneys have requested the bond cancellation figures at the start of June and standard bank has not yet provided them. I am speaking to my attorneys, in that if this deals fall through that we can sue you for negligence and claim damages because of your poor service deliver.

0
Replies (4)
Standard Bank
Standard Bank's reply21 Jun 2019, 09:47
Official
Dear Werner
 Thank you for posting a comment.
  
One of our consultants will be in contact with you as soon as possible.
  
 Regards,
 Complaint Resolution Centre
 ***
WS
Werner S's update24 Jun 2019, 09:51
Reviewer Update
No one has been in contact with me as of yet...
WS
Werner S's update24 Jun 2019, 10:31
Reviewer Update
This has been resolved, by calling StandardBank
Standard Bank
Standard Bank's reply01 Jul 2019, 13:59
Official
Dear Werner Swart 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***