Extremely poor service on the offs**** banking side managed by Erik Olwagen

I wanted a transfer dine in December 2017, he just shurred off the matter to his staff , who were equally inefficient. To date the request has not been actioned. When i said to him i will be reporting the matter to the bankig ombudsman, his tesponse was they will refer the matter back to him. He truly believes he is bigger than the orginisation. I have been banking withStandardBank for over 40 years.