Extremely Poor Service Delivery from Standard Banks Estate Division

Dear Jenny Naidoo/ Angel Gumede/ Penny Biddy - Standard Bank Estates Division

The level of service from Standard Banks Estates Division is absolutely appalling and practically non existent! My Dad passed 2 years ago and literally there has been no progress and little communication from Standard Bank to finalize my Father's Estate and distribute assets according to his WILL.

They regurgitate the same excuses that were given this time last year. I feel that my Dad’s file is ‘gathering dust’ and there is very little communication from Standard Bank to keep up to date with progress. Your excuses for delays are no longer acceptable. ‘Hello Peter’ seem to be filled with similar complaints about Standard Banks failure to wrap up Estates in the right time frame. Standard Bank seems very willing to take fees but don’t not deliver on progress!

I have requested for over a month to see a copy of my Dad’s Final L&D report and what has apparently appeared in the Government Gazette and Business Paper. Still waiting!!

Considering that Stanlib is a Standard Bank company, I do not buy your excuses for delays holding up my Dads Estate. You have been giving these excuses for over a year now.

If you are considering leaving your Estate to Standard Bank to wind up. Please dont! Read the rest of the reviews on Hello Peter. Shocking!!