EXTREMELY POOR SERVICE!

<p>We get there to no help desk or no one walking around whom we can ask for assistance. Because it was a deposit, we join the teller queue of only 2 tellers open and a great number of customers in line. The teller can't serve us and therefore we're requested to join the queue at enquiries. Only 1 consultant there and a lot of people in line. Minutes later Consultant 2 arrives walking in slow and not bothered. Consultant 1 tells Consultant 2 that she's late and she replies by rudely saying "but I'm here now. Did Andries see me?". As soon as Consultant 2 gets in, Consultant 1 goes out for a smoke.</p> <p> Minutes later we get service and I complain and ask for the manager. I come across this Andries person who happens to be a manager as I head out and I mentioned how poor the service is. He did not care and rudely asked if the lady that assisted me had gave me a complaints book cos there's nothing he can do. </p>