Extremely Poor Service

On the 30th of June 2015, I withdrew R3000 from an ATM at Boulders Mall Midrand, No money was dispatched by the ATM with a Technical Fault error but the funds were deducted from my account. I immediately contacted the Bank and they restarted the machine and further confirmed to me that the money would credited back to my account within 10 working days. It is now December (6 months later) and Standard Bank has been passing the buck between different department internally and I still have not received my money. Calling for answers has cost me a further R1000 with continuos escalations.<br> <br> I find hard it to believe that a Bank the size of Standard Bank would take more than 6 months to investigate a Technical error on their systems and resolve the issue. Pure incompetence from Staff. Very fed up!!!!!