HG
Hennie G

1 reviews | Active since Nov 2013

18 Nov 2022, 13:30

Extremely pathetic service

First of all, one cannot make contact with a person telephonically

Secondly, once you have sent an email, they ask you all these irrelevant "security" questions

Then, when you reply on that email, they just ignore you, even if you send an email to their complaints department

Honestly, the wheels are falling off at Standardbank

0
Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2022, 13:57
Official
Good day Hennie

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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