1 reviews | Active since Nov 2022
Extremely irate
***** team is absolutely disgusting Rory just transfers the call Matshido having chats in the background and giving me attitude while I'm following up on their negligence on my account, a brand new card only used twice at your atm and today my entire salary is gone and I'm expected to wait 6 to 12 days for you to investigate my money you clearly see vanished without my authorization, I have bills to pay young kids and a newborn to feed I need a solution not your staff giving me attitude Im Also In customer service and this is **** the amount of airtime spent on your call center since 4am will not be reimbursed so catch a wake do your job as you get paid for it while my salary is floating and you not even attempting to reverse it
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Nandipha, Humphrey Tsidiso Qiniso, Poroporo to name a few absolutely lacks the urgency of assisting clients
I called over 25times yesterday with every call ended by your team the app chat even worse they leave the chat when they feel like it then I have to start again with a new person
No one called me so don't lie I'm tired of your canned responses please work I want this case resolved I reported it early so you can work faster but I don't have 12days I am not a millionaire to wait for my own money too be returned surely 8payments to one merchant is a red flag
Nandipha, Humphrey Tsidiso Qiniso, Poroporo to name a few absolutely lacks the urgency of assisting clients
I called over 25times yesterday with every call ended by your team the app chat even worse they leave the chat when they feel like it then I have to start again with a new person
No one called me so don't lie I'm tired of your canned responses please work I want this case resolved I reported it early so you can work faster but I don't have 12days I am not a millionaire to wait for my own money too be returned surely 8payments to one merchant is a red flag