AB
Adam B

1 reviews | Active since Oct 2011

25 May 2023, 12:49

Extremely Frustrating Situation with Standard Bank

I have been attempting to add my Money Market account to my internet banking for over a month. I have received and signed the correct forms and emailed the banker consistently every day but never receive a reply or any help.

0
Replies (2)
Standard Bank
Standard Bank's reply25 May 2023, 12:54
Official
Hi Adam

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply26 May 2023, 12:57
Official
Hi Adam

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team ***