Extremely disappointed in Standard Bank

Dear Mr Tshabalala I am so frustrated and disappointed right now with standard bank as I made an EFT to a car dealer who also is a standard bank account holder for the purchase of my vehicle @ 10:45am this morning and the funds have not cleared . Waiting at the dealership only to be told that the funds are not cleared and cannot take delivery of my vehicle, what an inconvenience an waste of my precious time and money, not to mention the embarrassment. Why did standard bank not contact me to verify if payment can be cleared when I made the EFT ? Contacted your call centre and was advised by an *********** staff member that they cannot clear the funds immediately ,only EFT up to a R1000.00 are cleared immediately, what BS? I have never had this issue before I requested to be transferred to a manager , waited on the line for 20 min with no answer and I finally had to cut the call as this call is costing me money again. I have been a loyal client of standard bank for many years now and am strongly considering moving my business to another bank after this humiliating incident. Regards, Mr Vallabh