AR
Akshay R
1 reviews | Active since Dec 2017
27 Feb 2026, 13:42
Extremely disappointed
Extremely disappointed with Standard international payments division. I've been trying to accept an international payment on the mobile app and internet banking yet it does not work. It never works on the app. Previously I used to accept via WhatsApp yet now it's no longer accepted. I have emailed them at 8am this morning and no response till now. Can't get ahold of them via telephone and when I call the standard call center no one knows what to do and I've been told I just have to send emails. Yet they don't reply to their emails. It's frustrating as they try to make things more difficult for clients
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Feb 2026, 13:44Dear Akshay,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2026, 13:44
Official
Dear Akshay,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
27 Feb 2026, 14:10Good day Akshay,
Thank you for contacting the bank.
Your request has been escalated to the Head of our International Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our International Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2026, 14:10
Official
Good day Akshay,
Thank you for contacting the bank.
Your request has been escalated to the Head of our International Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our International Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***