Extremely disappointed and frustrated Standard Bank customer.

I've been sending emails to Standard Bank as my FSP regarding my home loan account and the fact that I am on unpaid maternity leave.

I've been emailing since 3rd April and I've been on maternity leave since 18th April.

The very last money I had which should last me for the next few months, especially in this pandemic, standard bank decides and deduct it from my account!!!

No response or any acknowledgement on my emails sent multiple times. I've been sending messages via FB inbox too, still not getting anywhere.

I understand delay in service due to the pandemic but not getting any help at all is abit too much now! And it's over a month.

I need help!!! I need my money back!!

I have a 1 year toddler who needs diapers and formula and a baby coming in this week still!

I did not get to buy groceries yet because standard bank decided to deduct my last money. I need and want my money back into my account.