TM
Tolo M

1 reviews | Active since Nov 2020

04 Sept 2023, 11:38

Extremely bad service

I am at standard bank Carlton Center. I'm here to complete a bank confirmation form at this branch. It has been an hour no one seems to.know what to do with this form. All these banks when they are meant to serve Africans competancy flies out the window. The service in this branch like all branches meant for Africans is very bad

0
Replies (2)
Standard Bank
Standard Bank's reply04 Sept 2023, 12:07
Official
Hi Tolo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, Standard Bank Hello Peter Team ***  

Standard Bank
Standard Bank's reply06 Sept 2023, 13:41
Official
Hi Tolo

Thank you for taking our call.

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***