KS
Karen S
1 reviews | Active since Mar 2009
01 Apr 2020, 12:23
Extremely Bad Service
On the 18th March 2020 I went to the Branch in Table View to cancel account ***. I spent quite a long time there and had to get an Uber there and back from Melkbosstrand but it seems the account was never closed. What a waste of time and expense all for nothing!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
01 Apr 2020, 13:49Dear Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's reply01 Apr 2020, 13:49
Official
Dear Karen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
Standard Bank's replyOfficial
16 Apr 2020, 11:57Dear Karen
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply16 Apr 2020, 11:57
Official
Dear Karen
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***