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willem B
1 reviews | Active since Apr 2022
04 Nov 2022, 09:51
Extremely bad service
I wish there were minus stars. I paid my standard bank revolving credit in full last year October and received a paid up letter. They never sent it to the itc and now it is a huge problem to get any loan. And i have to wait so long now. Why was this not done in the first place and why must i wait longer?
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
04 Nov 2022, 09:56Good Morning Willem
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Nov 2022, 09:56
Official
Good Morning Willem
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
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willem B's updateReviewer Update
04 Nov 2022, 11:44I really do hope so as i cannot wait days for something that should have been done a year ago. I want to buy something and might loose the sale because of that.
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willem B's update04 Nov 2022, 11:44
Reviewer Update
I really do hope so as i cannot wait days for something that should have been done a year ago. I want to buy something and might loose the sale because of that.
Standard Bank's replyOfficial
04 Nov 2022, 12:04Hello Willen
Our team will be providing you with an outcome on this matter. Kindly await a call from our team as they may be requested to get more information from you.
Kind regards
Standard Bank Help Centre
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Our team will be providing you with an outcome on this matter. Kindly await a call from our team as they may be requested to get more information from you.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 Nov 2022, 12:04
Official
Hello Willen
Our team will be providing you with an outcome on this matter. Kindly await a call from our team as they may be requested to get more information from you.
Kind regards
Standard Bank Help Centre
***
Our team will be providing you with an outcome on this matter. Kindly await a call from our team as they may be requested to get more information from you.
Kind regards
Standard Bank Help Centre
***
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willem B's updateReviewer Update
09 Nov 2022, 14:38Great Standard bank, bad service again, got an email stating all is sorted. Called Trans Union and was told it is not. Sent an email to your representative but with no answer. I missed out on a deal because of your negligence!! and still cant buy anything. Please resolve this matter!!!!!!!!!!!
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willem B's update09 Nov 2022, 14:38
Reviewer Update
Great Standard bank, bad service again, got an email stating all is sorted. Called Trans Union and was told it is not. Sent an email to your representative but with no answer. I missed out on a deal because of your negligence!! and still cant buy anything. Please resolve this matter!!!!!!!!!!!
Standard Bank's replyOfficial
09 Nov 2022, 15:18Good Day Willem
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply09 Nov 2022, 15:18
Official
Good Day Willem
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
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willem B's updateReviewer Update
10 Nov 2022, 08:03Can we get an answer that is not automated please?????
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willem B's update10 Nov 2022, 08:03
Reviewer Update
Can we get an answer that is not automated please?????
Standard Bank's replyOfficial
10 Nov 2022, 09:03Hi Willem
We apologise for the delay getting back to you. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply10 Nov 2022, 09:03
Official
Hi Willem
We apologise for the delay getting back to you. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
We apologise for the delay getting back to you. We will follow up and get back to you.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
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willem B's updateReviewer Update
21 Nov 2022, 05:14Thank you Thabisile from Standard bank for sorting this matter out. I am finally removed from the list and my name is clear.
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willem B's update21 Nov 2022, 05:14
Reviewer Update
Thank you Thabisile from Standard bank for sorting this matter out. I am finally removed from the list and my name is clear.
Standard Bank's replyOfficial
21 Nov 2022, 09:37Dear Willem
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile's day.
Kindest regards
Standard Bank Social Media Team
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We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile's day.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply21 Nov 2022, 09:37
Official
Dear Willem
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile's day.
Kindest regards
Standard Bank Social Media Team
***
We appreciate your compliment and good rating!
We have sent this feedback to the relevant department and have no doubt that your kind words will make Thabisile's day.
Kindest regards
Standard Bank Social Media Team
***