RJ
Ryan J
1 reviews | Active since May 2015
25 May 2015, 10:45
Extremely bad service
I would like to congratulate Standard Bank on taking me to the 7th fiery circle of hell.<br> The effort I have put into your business in an attempt to get a cheque and credit card has included:<br> 1. Using three separate branches<br> 2. Two \prestige"bankers<br> 3. Eight applications to the card division for the CREDIT CARD ALONE.<br> 4. Copious amounts of emails to your \""prestige\"" bankers which do not reply and dodge responsibility at every turn. <br> 5. Hours on the phone to an uninformative and useless call center and card division. <br> And after all of it"
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Replies (1)Standard Bank's replyOfficial
27 May 2015, 10:22Hello rino215,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply27 May 2015, 10:22
Official
Hello rino215,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
