RM
Radostin M

1 reviews | Active since Sept 2015

29 Mar 2019, 10:01

EXTREMELY BAD SERVICE

Extremely bad service from their operators call ********** 600 and be prepared to wait minimum 15 minutes on your own expenses. When connected I was wrongly connected to different department. This bank thinks we are its slaves which are obliged to put up with such behaviour. Few years ago they were penalised for charging exorbitant service fees, but a brave client sued them and they had to refund the ****** greedy charges from all their clients. do not allow to be bul**** by their lousy service!

0
Replies (1)
Standard Bank
Standard Bank's reply29 Mar 2019, 12:26
Official
Hi Radostin
 
We do apologise for this inconvenience caused to you.

This matter will be addressed.  Please provide us with more information on what you needed assistance with.

Regards, 
Complaint Resolution Centre 
***