Extremely Bad Service

<p>I have had a very bad experience with Standard Bank Customer service. I have been sitting on the phone for over 1 hour waiting for someone to assist me and they just keep transferring me to another consultant. I have wasted alot of airtime trying to sort my account out with them which they ought to be giving me statements every month but instead I need to call them and sit on the phone for so long. I also took a loan with them and I have been paying for almost a year now and only R1500.00 has been paid towards my loan. I feel disappointed that a bank which is rated no1 is so useless. I also feel ****** by them imagine im working so hard to pay off something and it is still sitting so high thats ****************. I do not recommend dealing with standard ban****</p>