1 reviews | Active since Sept 2016
Extremely bad service
<p>I have always banked with standard bank and never had a problem with them untill now, I upgraded to a cheque account on the 27th of august 2016 and was assured I'd recieve my card that same week, I explained that i needed the card by the 10th of September and they assurd me it would be fine, since the 27th i have not recieved any feed back whatsoever and its now the 6th, its very frustrating and very unprofessional on their part, it has driven me to the point where im currently thinking of moving banks. I called in to enquire about the card to find out that no application has been made. Not a happy client at all. This service is disgusting as I've always been happy with standard bank untill now. I,m constantly getting transferred from agen to agent with no answers to my questions. Its extremely frustrating!</p>
Good day Shaniel Jeewonlall
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Good day Shaniel Jeewonlall
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Dear Shaniel Jeewonlall
Thank you once again for your posting.
I refer to our email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Shaniel Jeewonlall
Thank you once again for your posting.
I refer to our email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***