MH
Mohammad H

1 reviews | Active since Jun 2016

06 Jun 2016, 14:36

EXTREMELY BAD SERVICE

<p>Hi there,</p> <p>Please note that we have been experiencing very poor service with regards Standard Bank Fleet Cards & our speed point machine in one of our garages in KZN.</p> <p>We have reported this issue last year December which is that customers who carry Standard Bank Fleet Cards can not swipe their cards in Mtunzini Service Station.</p> <p>Numerous calls and documents have been submitted via emails -WHICH I HAVE PROOF OF- but nothing absolutley happened about it. For your information, we are able to swipe all other banks fleet cards. </p> <p>Currently we are sitting with big amounts of money that we can not get becasuse of your cards are not getting swiped!</p> <p>It fustrates us as Standard Bank team can not sort our problem and it looks like A SORE THUMB amongs FNB, ABSA, NED Bank.</p> <p>Please attend to my complaint accordingly and contact my manager on his cell number provided.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Jun 2016, 06:40
Official

Good day Mohammad Hassan

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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