1 reviews | Active since May 2015
Extremely bad client service
I don't know why standard Bank will only reply to the client only when they came and write on this platform. 14 January 2021 I wrote a review here and standard Bank rep**** within 4 days via email and Carmen Mbangeni was assisting me and she asked me to make a payment in order for then to go to licensing department to withdraw a new eNatis document with new registration number and she asked me to send a proof of payment and I did that. So as from the 18th January 2021 she promised to send it till today I have not received it. This matter started last year November so now it's been 4 months already my problem has not yet been resolved. I will never recommend Standard Bank to anyone they mistreat their clients.
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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