1 reviews | Active since Aug 2016
Extremely awful experience with Standard Bank
What a painful experience I’ve been having with Standard Bank since I got my vaf with them since End of July/Beginning August
My husband work for the bank and we were told I will also qualify to get staff rate…it’s what a fight and a half getting Standard Bank vaf to fix the interest to staff rates, already buying the car was just defeating process because of Standard Bank vaf and it was finally fixed , I signed a contract that clearly stipulates that I have received staff rates. Beginning of this month I called standard bank Because I noticed on my banking app that they have suddenly increased my interest dramatically, it almost doubled.. I called and they fixed it back to the correct staff rate…when I’m on my banking app this morning I notice that my interest rate has changed again, it almost doubled as well n it’s not even the increase due to the prime interest rate, they just increased it dramatically yet again!!!!!
So every month for the rest of the vaf term do I have to call in to fix my interest rate??? Standard Bank is in breach of the contract I signed with them
I don’t even want this car anymore because the experience of having it has been so disheartening because of Standard Bank.
It’s costing me to call Standard Bank every month for the same thing, I whole heartedly regret taking vaf with standard…I really cannot wait to part ways with Standard Bank because they have cause me nothing but grief buying this car through them ;-(
I’m really out of energy to fight with you guys every other month..
Standard Bank is in breach of the contract I signed with them !!!!!
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
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Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
We have escalated the matter contact will be made within the next 24hours.
Should we need more clarity we will be reaching out shortly.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We have escalated the matter contact will be made within the next 24hours.
Should we need more clarity we will be reaching out shortly.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you very much, it is much appreciated.
I really hope I will not have anymore issues regarding my vaf account.
Thank you very much, it is much appreciated.
I really hope I will not have anymore issues regarding my vaf account.
Thank you very much, it is much appreciated.
I really hope I will not have anymore issues regarding my vaf account.
Thank you very much, it is much appreciated.
I really hope I will not have anymore issues regarding my vaf account.
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you so much for your rating and your kind words.
We have sent your compliment to the relevant department so they can celebrate their win.
We appreciate you taking the time to share your excellent experience with us.
Kindest regards
Standard Bank Hello Peter Team
***
