EXTREME POOR CUSTOMER SERVICE

Today I have been standing in the forex que for 1 hour and 45 minutes. I needed a 10 minute transaction done on returning forex to the bank. I waited as said for 1 hour and 45 minutes with a supposed to be manager walking around ( ONCE ONLY ) and telling me the system's are slow today. I have been with Standard Bank for 22 years and am a Private Banking Platinum Account Holder and it is not the first time I had a problem with this branch. About 3 weeks ago I closed my Business Bank account with Standard Bank, and I will follow the same route with my personal account.<br> Pity after 22 years.<br> FNB the way to go...