MS
Mirriam S
1 reviews | Active since Oct 2020
02 Oct 2020, 10:43
EXTRA CHARGES WITHOUT MY CONSENT
I am very sad. I opened an account with Standard Bank. My FIRST bank account in my life and I am in my 50s. I had numerous issues with a delivery fee of my card that never happened. This was then reversed. There was also an overdraft fee which i did not want as i didnt ask for an overdraft. Now on 30 Sep there is another overdraft fee. What is this for? Why am i being charged for an overdraft? Why is my account being charged interest of R3.02 when it is in a positive balance? Please stop all these charges or cancel my account. Standard bank is not truthful _ i am disappointed
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Oct 2020, 15:53Hello Mirriam
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply02 Oct 2020, 15:53
Official
Hello Mirriam
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
MS
Mirriam S's updateReviewer Update
04 Oct 2020, 18:25Please reply urgently. I am not happy with the bank *****ing my money without my consent. I didn't even sign up for an overdraft. Stop trying to put old people in debt
MS
Mirriam S's update04 Oct 2020, 18:25
Reviewer Update
Please reply urgently. I am not happy with the bank *****ing my money without my consent. I didn't even sign up for an overdraft. Stop trying to put old people in debt
MS
Mirriam S's updateReviewer Update
11 Oct 2020, 17:12Hi Standard Bank. it is already 11 October and you havent rep**** to me.
MS
Mirriam S's update11 Oct 2020, 17:12
Reviewer Update
Hi Standard Bank. it is already 11 October and you havent rep**** to me.