express my dissatisfaction with the service at the Sandton branch, specifically regarding the handling of my USD account. Angelique Neethling misunderstood my requirement for opening the account, resulting in an account setup that does not allow me to che

dissatisfied with the service at the Sandton branch. Issues include:

Frequent changes of account managers, causing inconsistency. Long wait times despite no visible queues. Outdated communication methods despite available modern alternatives. Please address these issues to improve customer experience.