1 reviews | Active since Oct 2011
Exploiting customers with unsolicited emails without unsubsribe
<p>Standard Bank has taken to emailing its customers from their official ********** with information advertising web seminars for its financial products. The latest has the subject "Retirement Annuity Webinar". These emails have no option to unsubscribe. If receiving these is on account of being subscribed to an official standard bank list, there is no mention of this. As far as be seen, some egotistical exec at standard bank decided they wanted to start advertising directly to all their customers without proividing the legal avenues for customers to opt out of such marketing and are now just advisting willy nilly from the same official email address where actual bank admin orginates from. Thus I cannot simply block the emails. This is an abuse of power and exploitation of customers and is frankly disgusting for such a big bank to be doing.</p>
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your patience and understanding.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
I have just reveived another mail from info (at) standard bank advertsing "Webinar on Retirement Annuity". No nsubscribe. This, after having being told the issue was resolved. ****ing useless.
I have just reveived another mail from info (at) standard bank advertsing "Webinar on Retirement Annuity". No nsubscribe. This, after having being told the issue was resolved. ****ing useless.
