TM
Thandiwe M
1 reviews | Active since Jan 2016
31 Jul 2019, 16:44
Expired Ucount card
I just need a new ucount rewards card, old one expired. I tried: 1. Calling 2. Sending an email 3. Placing an order online to have the card couriered 4. Last resort, going to a local branch
Guess what...still couldn't get a new card. Was told to call, tried calling but...
Anyway...can someone please help!
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Standard Bank's replyOfficial
01 Aug 2019, 07:01 Hello Thandiwe,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply01 Aug 2019, 07:01
Official
Hello Thandiwe,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Sheriline Martin Complaint Resolution Centre
*** *** (fax)
***