1 reviews | Active since Nov 2012
Expired Cards
My cheque and credit cards expired at the end of Aug 2017, I was never reminded of the expiration. I went to the branch I have changed everything too and have been using for the last 6 years to collect my new cards, they had no cards, apparently the card division sent them to my previous branch. They said they would send the cards within the week. I went to fetch them again today, still no cards, apparently card division sent them back and cancelled them. Now I have to wait another 3 days.
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Dear Mr Avenant
Thank you for taking our call and allowing us the opportunity to address the matter.
Regards,
Complaint Resolution Centre
***
Dear Mr Avenant
Thank you for taking our call and allowing us the opportunity to address the matter.
Regards,
Complaint Resolution Centre
***