RM
Rashad M
1 reviews | Active since Jul 2019
09 Jul 2019, 15:18
Experts at poor and frankly careless service
I am based overseas and have written repeatedly to Standard Bank to help with various questions about my account. Apart from an automated response from the homeloans department, I have heard nothing else. They are very good at giving a very poor service. Not well done and no congratulations whatsoever are in order.
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Standard Bank's replyOfficial
10 Jul 2019, 06:11 Hello Rashad
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
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Standard Bank's reply10 Jul 2019, 06:11
Official
Hello Rashad
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Muhammed Asvat
Complaint Resolution Centre
***
***
*** (fax)
***
***