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Narith S

1 reviews | Active since Aug 2012

29 Mar 2018, 09:55

Exorbitant Bank Charges and Fees on Credit Card

I have noticed every month on my Credit Card statement I am being charged exorbitant bank fees. Please can someone from standard bank explain the following charges: Cash Finance Charge? Finance Charge? Card Fee? Why am I being charged two Finance charges? I have not even drawn cash this month yet I have been charged a cash finance charge??

Someone Explain!

0
Replies (3)
Standard Bank
Standard Bank's reply29 Mar 2018, 11:08
Official

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Mar 2018, 11:08
Official

We apologize for the inconvenience and frustration in your experiencing.

We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply05 Apr 2018, 09:35
Official

Dear Narith

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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